Statbox Privacy Policy

Statbox "the App” provides automated email reports as "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

When we generate the reports, we access your store's orders for the report period. Based on the order data, we generate the reports and only store the aggregated data of the report. We do not store a copy of the orders and we do not store any customer information that is linked to your orders when building the reports. Examples of the data that we store are the metrics that you receive in the email reports, such as number of new customers, number of returning customers, or the number of orders made for the selected period.

We also collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies:

Personal Information you provide

Additionally, we collect the following types of personal information from you once you have installed the App:

How We Use Your Personal Information

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

We use the following third party services in order to provide the Service and operate the App:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example to build reports for your Shopify store), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Australia and the United States.

Data Retention When you install the App

We will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by using the Help -> Contact section of the App's interface.